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We deliver worldwide through our network of specialized transporters. Returns are possible within 15 days for online purchases.

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Packaging

All our artworks are securely packaged in suitable packaging. The packaging may vary depending on the type of artwork you have purchased.
Artworks are typically shipped in a sturdy cardboard box or wooden crate, depending on their destination. Before being placed in either of these boxes, artworks are covered with cardboard corners and then wrapped in multiple layers of padding for additional protection during transportation.

Shipping Costs and Customs

Shipping costs may vary depending on the type of artwork, its size and weight, or the location of the delivery address worldwide. Shipping fees due for your order are added at the time of payment.

All shipping prices are charged at cost for tracked shipment by reputable courier services. If you are looking for a more personalized shipping option or if you want your artworks to be insured, please contact one of our team members at contact@amelie-paris.com, and we can provide you with a quote.

For artworks shipped internationally, you may be required to pay customs duties and/or import fees for the artwork to be delivered.

Customs duties and import fees are not included in the order, as they are determined by the destination country of the artwork and are billed directly by the customs office of the country. In most cases, the customs office or the carrier will contact you if fees are due. We also monitor the tracking of your package to assist you with customs formalities if necessary. It should be noted that in the case of a return, the customs or import fees you have paid are non-refundable. Customs duties and import fees vary from country to country. We have included details on customs for our most popular delivery destinations below. For other countries or more information, you can directly contact your local customs service for specific details regarding your delivery country.

Our delivery times are typically estimated between 10 and 14 business days. If you have a specific deadline, please let us know (contact@amelie-paris.com) when placing your order, and we will do our best to deliver on time.

AT YOUR DISPOSAL

Our team accompanies you all along your journey (simulations, framing, hanging, etc.). May you have any question, feel free to contact us at (+33 7 87 02 00 89 / paris@amelieduchalard.com) or book a visit here.

We will answer your email under 48 hours.

OUR COMMITMENTS / CSR

We are striving to reduce the gallery's environmental footprint by adopting sustainable practices such as using recycled materials for packaging (recycled cardboard boxes & bubble wraps) and reducing waste. We also favor road and maritime transportation.

Respect of professional ethics in terms of artworks care, artist contracts and relationship with clients is at the heart of our operations.

SECURITY / AUTHENTICITY

You can securely pay by credit card, bank transfer or check. You can also opt for a three-month installment plan with no additional fees using Alma. All artworks come with their authenticity certificate upon delivery.

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PARIS - GALERIE SÉGUIER

18 rue Séguier,
Paris 75006, France
mail : paris@amelieduchalard.com
Phone: +1 (917) 621-7604
WhatsApp : +1 (917) 621-7604

On appointment
Monday - Saturday
9am - 7pm

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NEW YORK - MERCER STREET

85 - 87 Mercer St
New York, NY 10012, United States
mail : nyc@amelieduchalard.com
Phone:+1 (917) 621-7604
WhatsApp : +1 (917) 621-7604

On appointment
Tuesday - Friday
10am - 7pm
Saturday
11am - 6pm

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